77jaye's Privacy Policy
Your personal information is completely safe with us — we protect your privacy with SSL encryption and strict data protection rules.
This privacy policy tells you how the 77jaye platform collects, stores, uses, and keeps your information secure. By registering with 77jaye or using any of its services, you are considered to have agreed to this policy.
77jaye is a trusted online casino and sports betting platform in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities. This policy aims to clearly explain what information we collect, why we collect it, and how we keep it secure. If you have any questions, please contact our support team.
Types of Collected Information
77jaye may collect two types of information from you: information you voluntarily provide, and information generated automatically while you use the platform.
Information You Provide Directly
The information you give us during registration and account management may include:
- Your full name and date of birth (for age verification — for users aged 21 and above only)
- Mobile number and email address
- Payment details such as bKash, Nagad, or Rocket account numbers
- National ID or passport number (if KYC verification is required)
- Transaction history and deposit/withdrawal records
- Information provided when contacting our support team
Automatically Collected Information
The following information may be collected automatically while you use the 77jaye platform:
- IP address and device type
- Browser version and operating system details
- Login time and session duration on the platform
- Logs of pages you visited and games you played
- Cookie and local storage data (discussed in detail below)
Purpose of Using Information
77jaye uses your information only for specific and legitimate purposes. We never sell your information to third parties unnecessarily.
Account Management
Your information is used to create, verify, and manage your account. This includes ensuring login security and correctly verifying your identity.
Processing Financial Transactions
Your payment information is used to securely process deposit and withdrawal transactions via bKash, Nagad, and Rocket.
Customer Support
Our 24/7 live chat team may use your account information to resolve your issues quickly and provide better support.
Security and Fraud Prevention
Information is analysed to detect suspicious activity, keep accounts secure, and prevent money laundering.
Service Improvement
Anonymous data analysis is used to improve your experience and enhance platform performance.
Communication and Notifications
Your contact information is used to notify you about important account updates, transaction confirmations, and special offers.
Data Storage and Security
77jaye uses industry-standard SSL/TLS encryption technology to keep all your data secure during transfer and storage.
Data Retention Period
Your personal information is stored according to the following guidelines:
- All data is retained for as long as your account remains active.
- After your account is closed, some information may need to be retained for a specific period due to legal obligations.
- Transaction records are retained for an extended period to meet financial regulatory requirements.
- Marketing-related data will be deleted at your request at any time.
Security Measures
We take the following technical and administrative steps to protect your information:
- Industry-standard SSL encryption — all data transfers are encrypted
- Two-Factor Authentication
- Automated monitoring to detect suspicious activity
- Regular security audits and vulnerability testing
- Data access restricted to authorised staff only
- Server-level firewall and intrusion detection systems
Data Sharing and Third Parties
77jaye never sells your personal information. However, in certain specific situations we may share limited information with trusted third parties.
Payment Service Providers
To process your financial transactions, we share the necessary information with bKash, Nagad, and Rocket. These service providers are governed by their own privacy policies and use information only to complete transactions.
Legal Authorities
We may be required to disclose information to the relevant authorities to comply with court orders, government directives, or applicable law.
Technology Service Providers
We work with selected technology partners to operate the platform (such as game software providers Pragmatic Play, Spribe, JILI, etc.). These partners are bound by strict data protection agreements to provide their gaming services.
Your personal information will not be shared with any third parties beyond those mentioned above. Your information is never sold or transferred to advertisers or data brokers.
Cookie Policy
The 77jaye platform uses cookies and similar technologies to improve your browsing experience.
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser or on your device. 77jaye uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and ensure security — without these the platform cannot function properly.
- Functional Cookies: To remember your preferences and settings, such as language or display preferences.
- Analytical Cookies: To understand platform usage and identify areas for improvement by collecting anonymous data.
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may limit some platform functionality. Most modern browsers give you the option to accept or reject cookies from specific sites.
Your Rights
As a user of 77jaye, you have the following rights over your own information:
Right to Access
You have the right to request details about what information we hold about you.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, you have the right to request that your personal information be deleted.
Right to Restrict Processing
In some cases, you can request that the processing of your information be restricted.
Right to Object
You can object at any time to your information being used for marketing purposes.
Right to Data Portability
You have the right to request a copy of the information we hold about you.
To exercise these rights, contact us via our 24/7 live chat service or by email at [email protected]. We will process your request as quickly as possible.
Protection of Minors
21+ Age Restriction
77jaye is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. We take age verification steps at the time of registration.
If we become aware that a minor has created an account by providing false information about their age, we will immediately close that account and delete the collected information.
If a parent or guardian believes their child has opened an account on 77jaye, please contact us at [email protected].
Changes to Policy
Updates and Revisions
77jaye may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:
- A notice will be displayed on the platform.
- You will be informed via your registered contact method (email or app notification).
- The "Last Updated" date at the top of this page will change.
Continuing to use the platform after changes are made will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.
Contact Us
For any questions, concerns, or requests regarding your information under this privacy policy, please get in touch with us. Our team is always ready to help.
Talk to Our Support Team
Our dedicated team will help you with any privacy-related matter.
24/7 Live Chat Support Chat directly in Bengali — any time, any day
Email [email protected]
Response Time Live chat: Instant · Email: Within 24 hours
You can also visit our FAQ page or Responsible Gaming page — you will find answers to many common questions there.